We're real people
and we actually help.

If you get stuck, we can help you out.
If you need help getting started, we'll be there.

🤩
Will has made this simple, understandable and not nerve wrecking. He is a great help! Give him a payrise.
🤩
Always quick and effective!!!
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Ceci was extremely helpful, patient and kind and helped me with my query. Thank you Ceci, I hope you have a fabulous week!
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Thanks you so much really appreciate your help my son is very happy 😊
🤩
Super helpful :D
🤩
AMAZING HELP FROM WILL THANKS
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As usual, got an immediate answer which solved the problem and meant I could get on with other work. thanks!
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Will was great and so helpful jumping on zoom to quickly support
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amazing customer service!

We've got the stats to back that up

Satisfaction guaranteed.

97% of our support conversations are rated either 🤩 or 😃.

We work hard to fix any issues, or build any improvements suggested by charities, community groups, volunteers or commissioners. It's how we've built plinth from the ground up.

We get back fast.

We reply to 71% of our support requests within 5 minutes.

We know your clients, your data and your management system are all mission critical. Our committment to support is a reflection of our commitment to the crucial work you do.

But don't just take our word for it.

Listen to what our customers have to say about plinth and what it's done for them.

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Castlehaven Food Bank

How plinth helped them to keep records for their food bank, and improve the way they manage their food packages.

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Haringey Play Association

How plinth helped them secure more funding, replaced all their paper forms and benefitted the wellbeing of the children they support.

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Fitzrovia Youth in Action

How plinth helped them collect information directly and deliver more insight into their impact from their data.

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MedwayGo

MedwayGo is the holiday and food programme for Medway Council, serving hundreds of families each holiday. They wanted to change their booking system to better keep track of their data, report to the Department of Education and understand the wider impact of their programme.

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Inspire South Tyneside

Inspire South Tyneside, the VCS infrastructure organisation for the area, wanted to create a platform that would allow them to better understand, map and support their local sector.